The Wild Kin Co is an Australian family lifestyle brand creating premium, practical essentials for days spent together. We design thoughtfully made products like our Big Day Out Backpack and matching rugs to help families feel more organised, more prepared, and more free to enjoy the outdoors.
Are your products made for everyday use or just special trips?
Our products are designed for both. They're made to be practical enough for everyday outings like park visits, errands, and kinder pick-up, while still being perfect for bigger family adventures like beach days, picnics, and weekends away.
Do you offer bundles?
Yes. We offer curated bundles designed to make family days out easier, while giving you better value than purchasing items separately. Bundle options and availability will be shown on our website.
Shipping & Orders
When will my order be dispatched?
We aim to dispatch all orders within 1-3 business days. Once your order has been packed and sent, you'll recieve a shipping confirmation email with tracking details.
How long does delivery take?
Delivery times vary depending on your location. Once your order has been dispatched, you'll receive a tacking link so you can follow its progress. Estimated shipping timeframes will be shown at checkout.
Do you offer express shipping?
Express shipping may be avaiable at checkout, depending on your location and the shipping options currently offered. Available delivery methods and pricing will be shown before you place your order.
Care & Usage
How do I clean the backpack?
We recommend spot cleaning your backpack with a soft cloth, mild soap, and cold water. Avoid machine washing, soaking, or using harsh chemicals, as this may affect the materials and structure. Always allow it to air dry fully before storing or using again.
How do I clean the picnic rug?
Our picnic rug can be cold gentle machine washed using a mild detergent. Line dry only, and do not tumble dry or dry clean. Please ensure it is completely dry before rolling up or storing.
Can the cooler base handle spills?
Yes, the cooler base is designed to handle everyday spills and mess, making it easy to wipe clean after family outings.
Product & Features
What makes our product different?
Our products are thoughtfully designed to bring together style, function, and real-life practicality. From premium materials and considered details to our signature bag-and-rug system, every piece is made to help families feel more organised, more prepared, and more free to enjoy the day.
How much can the backpack hold?
The Big Day Out Backpack is designed to hold all the essentials for a full family day out, with room for snacks, drinks, spare clothes, nappies, wipes, and the everyday extras that come with life on the go.
Does the cooler base keep items cold all day?
The cooler base is designed to help keep food and drinks cooler while you're out and about, especially when used with ice packs. For best performance, we recommend packing chilled items and adding an ice pack before heading out.
Is the rug big enough for the whole family?
Yes, at 2m x 2m, the rug is generously sized to give the while family room to sit, snack, play, and relax together.
Sustainability & Materials
What materials do you use?
We use premium, thoughtfully selected materials designed to balance durability, function, and style for real family life. Specific material details for each product can be found on the individual product page.
Why recycled materials?
We choose recycled materials as part of our commitment to creating products more consciously. It allows us to reduce waste, tread lighter, and design pieces that feel good to use and good to own.
Are your products built to last?
Yes, our products are made with durability in mind, using quality materials and thoughtful construction to handle the mess, movement, and repeat use that comes with everyday family life.
Here to help when you need it
If you can’t find what you’re looking for, send us a message and we’ll help with orders, shipping, product questions, or choosing the right setup.
